Here's How to Reach Us
While you won't be able to visit us in person during the 2021 winter quarter, you can still speak with your counselor by phone, email or Zoom videoconference.
- Monday-Thursday, 8 a.m.-5 p.m.
- Friday, 8 a.m.-3 p.m.
Here's how you can reach us:
- Email: firstname.lastname@example.org
- Phone: (408) 430-7681
- **New** Virtual Help Desk - Speak to a DSS specialist live. No appointment needed.
Virtual Help Desk Hours:
Tuesdays and Thursdays 10 AM - 11 AM
Mondays and Wednesdays 4 PM - 5 PM
To reach our Virtual Help Desk (Zoom Link),
select one of the images below:
Thank you for your patience, understanding and flexibility.
Our mission is to assist students with disabilities to participate fully in De Anza College's classes, programs and services as they pursue personal, vocational and educational goals. De Anza was and early adopter of support programs for college students with disabilities in California. The DSS program was established in 1973.
Evolving over the years, it has addressed the needs of an increasingly more diverse population of students with disabilities. It has continuously enhanced its' academic support to increase educational achievement. Today, more than 1500 students enroll annually. Attention to individual needs encourages students to set and pursue challenging goals.
What Does the Program Do?
As a comprehensive program, Disability Support Services (DSS), provides and array of legally mandated accommodations and supportive services for students with a wide variety of disabilities who are enrolled in De Anza's vocational certificate, degree and university transfer programs.
Services start with a student's initial contact at De Anza and then continue through his or her transition to work, university or other community options. This approach offers and ongoing point of contact providing disability management counseling, a broad array of accommodations and coordination to increase access to campus resources.
As part of the Disability Support Programs and Services (DSPS) division, DSS assists the college to comply with legal mandates related to access and equal opportunity for persons with disabilities such as applicable requirements in the 1990 Americans with Disabilities Act. Title 5 of the California Community College Code of Regulations and Sections 504 and 508 of the 1973 Rehabilitation Act.
How to Enroll as a New De Anza DSS Student
New and Returning Students
In order to receive your disability-related services and accommodations at De Anza College you must first complete these steps:
- Apply to De Anza College
- Submit DSPS Application for Services
- Submit Disability Verification Form
- See DSS Counselor
How does a student apply for services?
Before services or accommodations can be started, a currently enrolled or prospective De Anza student who wants to receive accommodations or take educational assistance classes as a result of an eligible disability must meet with a DSS counselor or Learning Disabilities Specialist for an intake appointment and complete DSS program paperwork and college enrollment requirements.
When you are ready to apply for disability-related services and accommodations at De Anza College, click here:
How to get priority registration
Eligible students receive assistance in registering for classes. They may register early in order to accommodate disability-related needs, such as special scheduling or class location requirements, arranging for classroom support services or procuring alternative media materials.
For more information, please visit:
Continuing students are advised by email about the time-lines for making registration appointments with DSS Counselor or LD Specialist. Registration dates and procedures are also posted in the DSS Announcements & News section and in the DSS office.
Accommodations and Services
How Does DSS Help Students?
DSS services are confidential and voluntary. DSS services are not recorded on the official De Anza College transcript.
A student with a verified disability works individually with a DSS counselor or learning disabilities specialist. Together they identify academic goals and the course patterns to achieve them, develop and implement an individualized list of accommodations and services that are appropriate to the goals and address specific educational limitations. In addition, they also monitor academic progress, identify additional on or off campus resources and adjust goals or accommodations as needed.
Academic Adjustments, Auxiliary Aids and Services
Depending on the nature of the disability and its impact, recommendations may include:
Instructional and classroom accommodations, such as:
- Test accommodation
- Note taking assistance
- Alternate media course materials
- Sign language interpreting or real-time captioning
General college assistance, such as:
- Registration assistance
- Campus shuttle service
- Access to training and use of assistive technology in the Computer Accessibility Lab
- Special scholarship opportunities
- Referral, coordination and liaison with classroom instructors, other DSPS and college programs and off campus programs.
A comprehensive list and descriptions of other services and accommodations DSS provides can be found at:
- Services and Accommodations
- Deaf Services
For a complete guide to the DSS program, including policies and procedures, refer to the Disability Information Student Handbook (DISH).
How to request accommodations with Clockwork
Students: After your DSS application and counseling intake appointment is complete, please
use Clockwork to request your approved accommodations.
Clockwork is a complete scheduling and data management system for our Disability Support Programs and Services, streamlining via Myportal and simplifying processes for accommodation requests. You will use ClockWork to send your accommodation letter to your instructor(s) who will complete your request.
To access Clockwork, follow these steps or use the downloadable accommodations guide:
DOWNLOAD ACCOMMODATION GUIDE
Step 1: Login to Myportal
Step 2: Select Apps
Step 3: Select ClockWork
Step 4: Select ClockWork DeAnza
Step 5: Select Accommodations Letter
Step 6: Choose the correct term. Click Request for the class you need the accommodations letter
Step 7: Select the Courses and Request Your Accommodations. Check all that apply. Indicate whether your accommodations are correct or need to be changed. (Use Optional Note section to clearly list the additional accommodations requested.)
Step 8: Agree to Terms and click Submit
Step 9: Download accommodation letter for each course by clicking Get Letter.
Eligibility and Enrolling for Services
Who is Eligible?
Students who have any verified disability that meet the criteria of impairing a major life activity and causes and educational limitation in the college setting.
For specific information on eligibility requirements and terms used here, see Disability Definitions and Documentation.
Students with specific learning disabilities are assisted through the Learning Disabilities Support Team.